Simply enter the details below and click the Login button to login to their site.
If you do not know your Couple's Code and Password, you will need to contact them directly. We regret that, for reasons of security, we cannot supply this information to guests.
Thomas Cook Honeymoons – Thomas Cook Wedding List Service
If you have booked your Honeymoon with Thomas Cook, you can now register to use this service for FREE! You can book your Thomas Cook Honeymoon either in-store, on-line or by telephone.
You can book your Thomas Cook Honeymoon with any of the following Tour Operators; Thomas Cook Signature, Thomas Cook Tours, Thomas Cook Weddings, Airtours, Cresta, Manos, Neilson and Sunset.
This Weddings Abroad & Honeymoon Gifting Service is exclusive to The Thomas Cook Group PLC
Questions & answers
Q. Why do couple's sometimes get a copy of a Gifting Guest's Receipt?A. If the gifting Guest does not have an Email Address, then the Couple's Own Email address is used for validation of the payment process. This is due to recent technical changes within PayPal, our Secure Credit & Debit Card Partner. Please note. This is only a copy of the receipt and the Gifting Guest's Account is debited as normal.
Q. Can we initially open a Voucher Account, whilst we decide where we would like to go on Honeymoon?
A. Yes, you can register for a Voucher Account at any point, which gives you all the functionality of the Full Service.
Q. How do I upgrade my Voucher Account to a Full Account?
A. Your booking information needs to be Emailed to support@atompl.co.uk titled Account Upgrade Request.
We will need the following information;
Couple Code
Booking Reference (Please see below for reference formats)
Destination
Travel Date
Total Value of Trip
Please check you booking confirmation documentation for the correct references – Reference formats are as follows;
Thomas Cook = T000000J – T with 6 letters and an additional letter
Thomas Cook Signature = 01000000 or S010000 or S100000
Airtours = V000000J - V with 6 letters and an additional letter
Manos = K000000J - K with 6 letters and an additional letter
Style Villas = 0000000 – 7 digit number
Thomas Cook Tours = 000000 – 6 digit number
Sunset = H000000J - H with 6 letters and an additional letter
Flextrips = Q000000 – Q with a six digit number
Neilson = D000000J - D with 6 letters and an additional letter
Q. Do I get cash or vouchers when my account closes?
A. If you have a Full Account a Bank-to-Bank transfer will be done when you account closes. If you still have a Voucher Account and no booking when your account closes, you will be sent the Vouchers collected by Secure Post.
Q. My Voucher Account has closed and I Haven't given you by Booking Details - Do I have to have Vouchers at this point?
A. No, we will upgrade you account to a full account, if you send us the details of your booking (see above). We will then ask for Bank Details and transfer the money to your account.
Q. Can we Change the wording on the Invitation Inserts?
A. No - Due to restricted space on the Inserts, they can only include the basic introduction for guests, as well as Gifting Methods.
Q. Can we change the date that our Account closes?
A. Yes - Simply send your request to support@atompl.co.uk For security reasons, we will need your Couple Code and your own Password on the site to do this.
Q. We don't seem to have received a request for Bank Details from you - When will I be asked for these?
A. As your account closes, you will receive an automated Email from us, telling you what to do. You can either complete the Email and send it back, or alternatively you can call us on 01246 541920 (durring normal office hours), to give us your details.
Q: We are a registered couple and need to know our couple code. How can we view this?
A: When logged-in to your secure couple administration area, using your Lead Passenger Email address, plus your Password, you can either send a copy of the Welcome Email to your own Email address, or alternatively, you can pick an Invitation Insert Design and click the View and Print option. Both the Welcome Email and the Invitation Insert contain your Couple Code, Your Guest Password, the dates that your gifting account is open, plus the Telephone Helpline, to allow guests to place gifts over the telephone.
Q: I am a Guest and would like to send a gift by cheque in the post. How do I do this?
A: All cheques must be made payable to ATOM Partners Limited and posted to; Atom TCWHGS, Tapton Park Innovation Centre, Chesterfield, S41 0TZ. Please write the couple code and guest password of the couple you wish to send the gift to on the reverse of the cheque. Also, you will need to 80p to the total of the cheque, to cover administration costs.
Q. Is there a minimum guest contribution in place?
A. Yes, there is a minimum virtual Thomas Cook voucher of £5, with all gifting being in increments of £5. Example; £5, £10, £15, etc.
Q. Some of my family and friends live outside the UK , can they send me gifts using this service?
A. Yes, they can use this service in exactly the same way and use any of the 4 payment methods available.
Q. Can we collect and receive gifts in excess of the value of our booking?
A. No, we are only able to issue virtual Thomas Cook vouchers up to the value of the live booking.
Q. I do not have a credit or debit card, can I still make a gift contribution?
A. Yes, you can make payments either through Paypal if you have an account or alternatively you can send a personal or building society check or international money order from your post office.
Q. Some of my family and friends are not on line, how do I tell them about this service?
A. Within the couple’s secure administration area, you can create an invitation insert card, which contains all of the information your family and friends will require for making gift payments by telephone and post. These inserts can be sent out in your traditional wedding invitations.
Q. How do we get our gift balance before departure?
A. Couples will be asked for their account details after their account closes, which will then allow the funds to be transferred electronically.
Q. Why is there a fee to use my Thomas Cook Credit Card when making a contribution when my card benefits say I wont get charged a handling fee to use my card at Thomas Cook?
A. Unfortunately as the Gifting Service & website are operated by ATOM Partners Limited the standard credit card handling fee will apply as it is not Thomas Cook taking the payment
Q. Can I redeem my Thomas Cook Travel Pounds to make a contribution as a gifting guest?
A. Unfortunately as the Gifting Service & website are operated by ATOM Partners Limited you cannot redeem your Travel Pounds to make a contribution but you will earn standard Travel Pounds from using your Thomas Cook Credit Card as per the conditions of making any purchases on your credit card.
Q. What happens if we have a Voucher Account and have booked our Honeymoon with a Tour Operator not on your list, but through one of your stores?
A. When your account closes, we will send you Thomas Cook Worldwide Travel Vouchers, these can be taken to the Thomas Cook store and redeemed against your booking. You have upto 14 days after the return date of your honeymoon to redeem the vouchers in store.
Note. The Thomas Cook store will only refund the value of the vouchers back to your original payment method, i.e. if you have paid with a credit card, then the value of the vouchers will then be credited back to that card, if you paid cash, then you will get cash etc.